What COVID-19 Means for DBS Checks


Free* DBS Checks for Volunteers

We’re happy to confirm that the DBS fees are being waived for DBS checks of all unpaid COVID-19 volunteers who require a Standard or Enhanced DBS check.

In the wake of COVID-19 (coronavirus), various NHS Trusts and hospitals are going to be relying on the services of retired or former employees to help deal with the growing number of cases.

As such, many organisations which are still open are likely going to need to process numerous DBS checks for volunteers. Standard DBS checks and Enhanced DBS checks are necessary for individuals working in hospitals, as care workers or nurses.

Anyone looking to register as a care worker to support vulnerable people in the community can still apply for DBS checks in the usual way. The team here will still process DBS check for individuals in the same way. The only difference applies to the ID verification stage, which you can read more about later down this page.

*Please note that even though the DBS fee is being waived for unpaid COVID-19 volunteers, a £29.80 admin fee applies.

DBS Check – Volunteers

The following DBS checks will have NO DBS FEES for volunteer key workers*:

We are going to be eliminating the DBS check fees for key workers, as well as employers who will be processing multiple DBS checks at once.

Whether you’re applying for a Standard or Enhanced DBS check yourself (at the request of your organisation), or your organisation is hiring volunteer key workers to support the NHS in the COVID 19 outbreak, no fees will apply to you.

*Please note that even though the DBS fee is being waived, a £29.80 admin fee applies.

Are you an Employer looking to submit multiple enhanced DBS applications?

ID Checking Guidelines for DBS Checks 

As of 24th March 2020

Due to the measures that have been put in place as a result of the COVID-19 outbreak, the DBS are increasingly aware of organisations that are struggling following the DBS ID checking guidance.

Up until now, when validating ID documents for DBS checks, it involves a face-to-face meeting of applicant and organisation, with the required physical documents to hand.

Currently, it is now best practice to carry out a face-to-face meeting via video link as an alternative.

Under current guidance, the ID checker must be in possession of the original documents so as to check for indicators of fraud.

While most of the public are being requested to work from home where possible, this is leading to difficulties in receiving the physical documents, and therefore is causing delays to applications. In some cases it is preventing applications altogether.

The required DBS checks can still be carried out, with the following changes in place:

  • ID documents to be verified via video link
  • Scanned images to be used in advance of the DBS check being submitted

The applicant will still be required to present the original versions of these documents when they attend their first employment or volunteering role.

Select DBS check option

Select DBS check option

Make payment for your DBS check

Make payment

Complete DBS application form

Complete form

Make Payment for your DBS check

Verify ID

Receive Results

Receive results

Is this DBS check right for you?

If you’re not sure what type of DBS check you require, please don’t hesitate to get in touch so that we can help steer you towards the correct online application.

Basic DBS Check

The Basic DBS, or Basic Disclosure, check is available to anyone, regardless of profession. This check can be requested by an individual or an employer and only contains details of unspent convictions.

Learn more

Standard DBS Check

The Standard DBS, or Standard Disclosure, check is only available for certain professions. A Standard DBS check shows current and spent convictions, cautions, reprimands and warnings held on the Police National Computer.

Learn more

DBS Checks for Employers

DBS Checks for Employers enables you to process unlimited multiple applications with no registration fees. The entire process is undertaken online, simplifying the process and providing results promptly via email.

Learn more